Redeem Your $400 Climate Voucherᵝ
Make the smart switch to energy-saving and water-efficient appliances
How to Redeem Your $400 NEA Climate Voucher
Step 1:
Add to cart
the eligible climate models
Step 2:
Enter below CLIMATE voucher promo code
based on value to be redeem before checkout.
Promo Code:
CLIMATE100 = $100 OFF
CLIMATE200 = $200 OFF
CLIMATE300 = $300 OFF
CLIMATE400 = $400 OFF
Step 3:
Our staff will scan your climate voucher
on or before delivery
You can choose to use up to $400 of your NEA Climate Voucher.
Climate Voucher Eligible Appliances
Frequently Asked Questions
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1. How do I redeem Climate Vouchers for Samsung products?Purchase eligible items on Samsung.com. Enter CLIMATE voucher promo code based on value to be redeem before checkout.
For Digital Voucher – Samsung delivery personnel will checks that the address on digital voucher matches customers’ address on personal identification document. Please provide a valid proof of address and with eligible Climate Voucher amount for scanning on or before delivery
Printed Voucher – Samsung delivery personnel will check that the name on printed voucher matches customers’ name on personal identification document. Please provide a valid proof of name and with eligible Voucher amount for scanning on or before delivery -
2. Which Samsung products are eligible for Climate Voucher Redemption
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3. If I want to cancel the order and return the product, will my Climate Vouchers be refunded?No. Climate Vouchers cannot be refunded once scanned. Product returns are subject to Samsung warranty T&Cs.
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4. Can I exchange my products bought with Climate Vouchers?Product exchanges are subject to Samsung warranty T&Cs.
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5. If I redeem my Climate Vouchers for a product of a lower value, will I be able to get a refund for the difference?No, unfortunately we will not be able to refund any differential amount.
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6. Can I use Climate vouchers in other denominations other than $100,$200,$300 and $400?No, unfortunately we currently only accept vouchers in these denominations.
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7. Why am I not eligible for Climate Vouchers/ my Climate Vouchers have been claimedContact NEA at 6225 5632 or email nea@redeem.gov.sg with details e.g Name, Address, Mobile Number, Screenshot of error message.
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8. I do not have a smartphone, how can I claim my Climate Vouchers?Contact NEA at 6225 5632 or email nea@redeem.gov.sg.
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9. I don’t have enough Climate Vouchers for the $100,$200,$300,$400 denominations, can I apply the codes and pay the difference?Yes, you may pay the difference upon Climate Voucher verification during delivery, please note that we only accept PayNow to UEN: 202033851D
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10. Do any other Samsung stores accept Climate Vouchers?For now, Climate Vouchers are only accepted in Samsung Vivocity (Online purchase) and Samsung Online Store.
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11. Are printed Climate Vouchers acceptable?Yes, please make sure the QR codes on your vouchers are not damaged/ scratched off, and that you have sufficient valid voucher amount.
Terms & Conditions
ᵝ Samsung will participate in the National Environment Agency's Climate Friendly Households Programme (the "CFHP") from 14 April 2025 to 31 December 2027. Under the CFHP, eligible households can now receive $400 in Climate Vouchers ($300 + additional $100 on or around 15 April 2025) which will be applicable for selected products on Samsung Online Store from 10 April 2025 (delivery of purchased products from 15 April 2025). Climate Vouchers are strictly non-refundable. View more: https://www.climate-friendly-households.gov.sg/
Samsung reserves the right to reject order if Samsung believes, in its sole discretion, that the usage of the Climate Voucher(s) is not in accordance with these Terms & Conditions.
Samsung reserves the right to amend these Terms and Conditions and/or amend, suspend or terminate the promotion at any time without prior notice and without assigning any reasons.
